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Privacy statement

Collall b.v., established at Electronicaweg 6, 9503 EX Stadskanaal, is responsible for the processing of personal data as outlined in this privacy statement.

Contact details:

Electronicaweg 6, 9503 EX Stadskanaal. Telephone number: +31 (0)599652190

Personal data that we process

Collall b.v. processes your personal data because you use our services and/or because you provide it to us yourself.

Below you will find an overview of the personal data that we process:

  • First name and surname
  • Gender
  • Address details
  • Telephone number
  • Email address
  • IP address
  • Location details
  • Other personal data that you provide yourself, e.g., by creating a profile on this website, in your correspondence or on the telephone
  • Details about your activities on our website
  • Web browser and device type
  • Bank account number

Unless they have the consent of a parent or guardian, it is not our intention to collect data through our website or services from visitors under the age of 16. Nevertheless, we cannot verify whether a visitor is older than 16 years of age. Therefore, in order to avoid collecting data on children without consent from a parent or guardian, we advise parents to be involved in the online activities of their children. If you are convinced that we have collected personal data on a minor without such consent, please contact us via info@collall.nl and we will delete this information.

 

Collall b.v. processes your personal data for the following purposes:

  • To handle your payment
  • To send out our newsletter and/or advertising brochure
  • To be able to call or email you if this is necessary to provide our services
  • To notify you of any changes to our services and products
  • To give you the option to create an account
  • To deliver goods and services to you
  • Collall b.v. analyses your behaviour on the website in order to improve the website and tailor the supply of products and services to your preferences.

Automated decision-making process

Collall b.v. does not make decisions on the basis of automated processing on matters that could (significantly) affect individuals. Automated decisions are made by computer programmes or systems, without a ‘person’ (e.g., an employee of Collall b.v.) being involved.

How long we retain personal data

Collall b.v. will not retain your personal data for longer than is strictly necessary for the purposes that the data was collected.

Sharing personal data with third parties

Collall b.v. will only provide information to third parties if this is necessary for the performance of our agreement with you or to comply with a legal obligation.

Viewing, correcting or deleting data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for the processing of your personal data or object to the processing of your personal data by our company, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation specified by you.

If you wish to exercise your right to object and/or right to data portability, or if you have any other queries/comments concerning data processing, please send an itemised request to info@collall.nl.

In order to ensure that the request to view your personal data is made by you, we ask you to include a copy of your proof of identity along with the request. In this copy, please black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of your passport), passport number and Social Security Number (BSN). This to protect your privacy. We will respond to your request as soon as possible, but in any case, within four weeks.

Collall b.v. would also like to point out that you have the option of submitting a complaint to the national regulatory body, the Dutch Data Protection Authority. This can be done through the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

Collall b.v. takes the security of your personal information very seriously and takes appropriate measures to prevent any abuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration of your personal data. If you believe that your information is not being properly secured, or if there are any signs of abuse, please contact us at info@collall.nl.